MiddleRidge Motors ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy describes what we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly when you contact us, request a quote, subscribe to our newsletter, or bring your vehicle in for service. This may include your name, email address, phone number, vehicle details, and service history.
2. How We Use Your Information
- To respond to inquiries and provide quotes.
- To schedule, perform, and document repair or maintenance services.
- To communicate service reminders and updates about your vehicle.
- To send newsletters and promotional offers, if you have subscribed.
- To improve our services and workshop operations.
3. Information Sharing
We do not sell your personal information. We may share limited information with trusted parts suppliers, sublet service providers, or as required by law. Any third parties we work with are bound to keep your information confidential.
4. Data Retention
We retain service records for as long as required by law and to support warranty claims. Newsletter subscribers can unsubscribe at any time and their contact information will be removed from our mailing list.
5. Security
We take reasonable technical and organizational measures to protect your information. However, no system can be guaranteed 100% secure and we encourage customers to safeguard their own account details.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can also opt out of marketing communications through the unsubscribe link in any email.
7. Cookies
Our website may use cookies to remember preferences and improve user experience. You can disable cookies in your browser settings, though some parts of the site may not function as intended.
8. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at info@middleridgemotors.com.